FAQ

How do I register on the OA App

Registration is a simple process. Enter your phone number. We will send an OTP to that number. Once you enter the correct OTP, your registration process is completed.

How to securely store my messages on my phone

Message data privacy and security on your phone is managed by the operating system and the handset provider.

How to securely store my message data on the cloud

Message data is stored on iCloud for iPhones and on Google Drive for Android phones. To encrypt and store the data on the iCloud go to

OA Settings > Backup > Secure Backup with Encryption and turn this ON.

You have the option of using your own 64-digit key or allow OA to generate a 64-digit random number key for you. We do not store this key.

Please store this in a secure place, other than on your iPhone. If you lose this key, you will not be able to restore the data from iCloud

If I uninstall my OA App, will my data be lost

When you uninstall your OA App, the local data on your phone will be deleted. The data which is backed up on the iCloud can be restored once you register the OA App again.

If I change my phone number, will I lose my messages on the OA App

If you change your phone number, you will not lose your messages. They will stay associated with the OA App.

If I change or upgrade my iPhone, will I lose my messages

If you upgrade your iPhone, iPhone / IOS allow you to migrate all your apps to the new device. When you undertake the migration, your OA message data will also be migrated.